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Focus: Digital Transformation (Series 3 Ep 1)

Kia ora,

Since we last shared with our On Being Bold community the world around us has experienced a seismic shift. We are in the midst of a global pandemic, and as a country we had to change the way we work, learn and connect overnight to stop the spread of Covid-19. Thankfully our collective efforts have been successful, with the move to Alert Level 1 now complete.

Jolie Hodson, OBB Team Member

This focus area was actually chosen pre Covid-19 and the videos we will share were all filmed before any of us knew what an Alert Level was! But reflecting on this topic, and the challenge we have ahead of us as a country, we believe it is still very relevant today, if not even more so.

Jolie Hodson, OBB Team Member

You will also be able to draw on the content from earlier in the year to support you during this time, including our focus on building tenacity and resilience with Joan Withers.

When I think about digital transformation and leading our people through the change this brings with it, I can’t think of a business or community that is not exposed to the change technology is bringing – whether that’s tourism, agriculture, telecommunications, construction or serving the community. This rate of change can be confronting, raising questions in ourselves about whether we have the right skills to thrive in this new environment and the right way of working to be successful in this new era.

The good thing to know is you are not alone! I’d say lean into this change, take the opportunity to try new ways of working and be curious about how digital disruption might impact your business. For me personally Agile has been one of the biggest learning experiences I’ve had, rethinking how I lead and organise our people at Spark to succeed.

In its simplest form digital transformation can be focused around improving customer experience – what problem are we trying to solve for our customer and how does a digital experience help us do this? Or improving our operational efficiency – based on a strong data foundation to remove inefficiencies from the supply chain or logistics. Or how might we improve our workforce management, shifting from paper-based records to software applications that better plan and support the work our people do. It always comes back to what problem are we trying to solve and how does technology enable us to do that.

While technology is a core element of any change, the biggest enabler in my opinion is our people.

Engaging them behind the vision of what you are trying to achieve and creating a culture where new ideas, collaboration and experimentation can flourish are keys to success. Change is hard, so tenacity and resilience which Joan covered in February will always be key ingredients in any transformation.

Over the coming month you’ll have the opportunity to hear from a variety of leaders across a range of industries and roles, sharing their stories on digital transformation, the three key ingredients of leadership, how their leadership style has changed and the biggest leadership challenge they’ve faced in their career. I hope you enjoy these videos and I look forward to catching up with you for the next instalment when we focus on the three key ingredients of leadership.

Ngā mihi


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